Title Specialist I (Manheim)

Responsibilities

• Process and re-assign titles for vehicles sold by auction.
• Examine vehicle title for accuracy and conformity to specified requirements.
• Verify acceptance of the title in the state for which it is filed.
• Confirm accuracy and report any discrepancies.
• Resolve title issues through interactions with customers or accounts.
• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.
• Process sale day transactions using the AS400 and provide customer service.
• Verify purchases in-lane using the DVR.
• Access and/or add client information from Auction Access.
• Assist in sale day settlement balancing.
• Ensure front counter coverage.
• Visibly demonstrate commitment to client satisfaction, modeling the behaviors of Cox culture.
• Perform other duties as assigned by management.
• May be required to travel and/or work overtime as business needs dictate.

Requirements

• Two or more years of related experience required in the auction industry or at the DMV.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Valid driver’s license and safe driving record required.
• High School Diploma/GED and 3 years’ experience in a related field, or any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience, or 5 years’ experience in a related field.
• Previous vehicle title experience and title handling are required.
• Ability to recognize title brands and other relevant notations related to titles is a requirement.
• Bending and light lifting of 10 lbs. or less required.
• Sitting and standing for extended periods of time.
• Extensive detail handwritten and computer work.

Preferred Qualifications

• Strong organizational skills and detail-oriented.
• Ability to type and use 10-key proficiently.
• Willingness to become a Notary is desired.

Schedule

• Monday - Wednesday: 8:00 AM - 4:30 PM
• Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 3:00 PM

Pay

Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

• Eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Pre-employment drug test required (excluding marijuana for this position). Cox Automotive is a drug-free workplace; possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property, and/or in company vehicles is prohibited.