Title IX Deputy Coordinator

About the role

The Title IX (Deputy Coordinator) reports to the Title IX Coordinator Administrator and supports the University’s coordinated compliance with Title IX and related University policies.

Responsibilities

• Serve as Deputy Title IX Coordinator and, within delegated authority, act on behalf of the Title IX Coordinator when assigned or when the Coordinator is unavailable; promptly elevate matters requiring the Coordinator’s review or final determination.
• Manage assigned reports and complaints from initial outreach through closure.
• Conduct trauma-informed intake meetings; explain rights, resources, supportive measures, and formal and informal resolution options; document party preferences; and provide timely follow-up.
• Cook up, implement, and periodically reassess individualized supportive measures in consultation with parties and appropriate University offices, while preserving privacy and equal access to educational and employment programs.
• Conduct or assist with prompt, thorough, equitable, and impartial investigations of alleged sex discrimination, sex-based harassment, sexual assault, dating violence, domestic violence, stalking, retaliation, and other conduct within the scope of University policy.
• Develop investigation plans; interview parties and witnesses; gather and assess evidence; and prepare clear, accurate investigation reports.
• Support formal and informal resolution processes by preparing notices and correspondence, coordinating timelines and logistics, maintaining communication with parties and advisors, and helping ensure compliance with policy and procedural requirements.
• Maintain neutrality and avoid conflicts of interest or bias.
• Protect sensitive information and share information only as permitted or required by law and University policy.
• Maintain accurate, complete, and timely case records in the University’s record-keeping system.
• Track deadlines, supportive measures, case status, outcomes, training records, and other required documentation; conduct routine file audits and assist with records retention.
• Compile and analyze case and program data to identify patterns, reporting barriers, response times, climate concerns, and opportunities for improvement.
• Aid the Title IX Coordinator with periodic and annual reports, regulatory reporting, and leadership briefings.
• Serve as a consistent point of contact and resource for students, employees, applicants, visitors, and University partners at the main campus, Grand Rapids campuses, statewide locations, and online programs.
• Collaborate with Student Life, Human Resources, Equal Opportunity, General Counsel, Public Safety, Athletics, Housing and Residence Life, Counseling, Birkam Health Center, Care Team, community partners/resources, academic leaders, and other partners to coordinate response, referrals, supportive measures, prevention, and education.
• Communicate with the Department of Public Safety regarding Title IX and Clery obligations, preserve the independence of University and law-enforcement processes, and serve as a Campus Security Authority and Responsible Employee as defined by law and University policy.
• Develop, coordinate, and facilitate Title IX education and prevention programs, including responsible employee training, role-specific training for Title IX team members and campus partners, student orientation content, bystander intervention, and primary prevention initiatives.
• Assist with administration of the University’s campus climate survey and other assessment activities.
• Identify trends and recommend responsive education, outreach, policy, or process improvements to the Title IX Coordinator.
• Develop and maintain accurate, accessible content for the University Title IX website, online reporting resources, student orientation platform, training materials, forms, and procedural guidance.
• Maintain current knowledge of Title IX law, regulations, regulatory guidance, related civil rights and Clery requirements, and professional best practices.
• Complete all required annual and role-specific training.

Qualifications

• Bachelor’s degree from an accredited institution in adult education, student affairs, higher education, social work, counseling, law/legal studies, public administration, or a related field.
• Three years of professional experience.
• Demonstrated professional experience related to Title IX, civil rights compliance, student conduct, employee relations, investigations, case management, advocacy, or a related field.
• Demonstrated experience managing sensitive complaints, conducting intake or investigations, coordinating supportive measures, or resolving complex cases.
• If not already certified in Title IX, must complete an approved Title IX coordinator or investigator certification within three months of hire.

Skills and Abilities

• Knowledge of Title IX, sex discrimination and sex-based harassment response, supportive measures, investigations, informal resolution, due process, privacy, retaliation protections, and related higher education compliance responsibilities.
• Excellent problem-solving, analytical, organizational, administrative, conflict-resolution, and collaboration skills.
• Strong interviewing, fact-finding, evidence analysis, and professional writing skills, including the ability to prepare clear, well-supported reports and correspondence.
• Strong presentation and facilitation skills, with the ability to translate complex requirements into accessible education and guidance for students, faculty, staff, and administrators.
• Demonstrated ability to exercise independent and mature judgment, maintain objectivity, recognize conflicts of interest or bias, and safeguard confidential and sensitive information.
• Ability to provide compassionate, trauma-informed, and procedurally neutral support to complainants, respondents, witnesses, and others affected by reported conduct.
• Ability to work independently with minimal supervision, contribute effectively within a coordinated team, and operate within delegated authority.
• Ability to manage multiple priorities and an ongoing, complex caseload; meet regulatory and institutional deadlines; maintain detailed records; and respond with an appropriate sense of urgency.
• Ability to build productive working relationships across academic and administrative units and across campus locations.
• Ability to communicate effectively, verbally and in writing, and to work evenings and weekends as needed.
• Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.