Title I Career Planner

About the role

The Title I Career Planner provides career and employment services to Adult, Dislocated Worker, and Youth participants under Workforce Innovation and Opportunity Act (WIOA).

Responsibilities

• Recruits and enrolls participants, developing individualized career plans.
• Provides career coaching and job-search assistance.
• Connects customers with community resources.
• Carefully coordinates training and employment opportunities.
• Builds relationships with employers and community partners.
• Supports recruitment and work-based learning activities.
• Maintains accurate records in the Iowa WORKS system.
• Recruits program participants through connections with community agencies, facilitating workshops, attending career fairs, or other efforts to create awareness.
• Interacts effectively and builds respectful relationships among coworkers and partners.
• Collaborates with team members within the American Job Center.
• Provides feedback and potential solutions to team and/or leadership.
• Provides first day service to Veterans.
• Provides direct services to businesses for recruitment of employees.
• Provides information and guidance to employers on using the Iowa WORKS system and participating in Work-Based Learning activities.
• Participates in the development and implementation of customized recruitment strategies and events.
• Follows up with job seekers and businesses.
• Utilizes case management system for tracking and maintaining employer information.
• Critiques and enters job orders and referrals into the Iowa WORKS system.
• Networks with businesses to determine hiring practices and employer needs.

Requirements

• Developing trusting relationships and coaching individuals with broad and diverse ethnic/racial/economic backgrounds and multiple barriers to employment.
• Effective listening skills.
• Strong knowledge/understanding of case management and counseling theories/techniques.
• Creating individualized plans which identify clear, achievable, realistic action steps and life goals.
• Possess creative and critical thinking skills.
• Experience in connecting community and partner services to customers.
• Ability to adhere to state & federal documentation, record-keeping and case note policies.
• Computer data system. Microsoft Office, and social media knowledge.

Qualifications

• Graduation from an accredited four-year college or university with a degree in any field.
• Four years of full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement.
• A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes twelve months of full-time work as a Workforce Associate.

Skills

• Developing trusting relationships and coaching individuals with broad and diverse ethnic/racial/economic backgrounds and multiple barriers to employment.
• Effective listening skills.
• Strong knowledge/understanding of case management and counseling theories/techniques.
• Creating individualized plans which identify clear, achievable, realistic action steps and life goals.
• Possess creative and critical thinking skills.
• Experience in connecting community and partner services to customers.
• Ability to adhere to state & federal documentation, record-keeping and case note policies.
• Computer data system. Microsoft Office, and social media knowledge.

Benefits

Agency Overview: Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our Iowa WORKS partnership. IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system of Iowa WORKS Centers and satellite and expansion offices where both employers and job seeking Iowans can receive workforce assistance.

Pay

The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

Schedule

Full-time | Monday – Friday | 8:00 AM – 4:30 PM

Employer Highlights

IWD is focused on serving Iowans and providing outstanding customer service. Our strength is driven by the skills and talents of our people. IWD offers a rewarding team atmosphere, a flexible working environment, and a great total compensation package for our full-time employees, including:

• Iowa Public Employees’ Retirement System (IPERS) Retirement Investors Club (RIC)
• Hybrid telework opportunities for eligible classifications
• Health, Dental and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays (9 days/year)
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance