Tier 3 NOC Technician

About the role

The Network Operations Center (NOC) is a central location from which IT Support staff can monitor and manage client networks and systems. This role is strictly hands-on technical positions.

Responsibilities

• Maintain and manage systems to high standards of performance and availability, per standard operating procedures
• Perform advanced operational/administrative tasks necessary to maintain and manage systems to high standards of performance and availability
• Assist with infrastructure design and architecture necessary to achieve those high standards
• Assist in the creation of advanced runbooks and operating procedures
• Provide credible input for technology standards and policy decisions
• Develop authoritative subject matter expertise (i.e. “Mastery”) in multiple systems, technologies, or processes critical to NOC success
• Coach and mentor more junior staff, and serve as an escalation point for more difficult problems

Requirements

• Relevant advanced technical certifications such as CCNP, JNCIP, CCIE, JNCIE, CISSP, etc. (or equivalent experience)
• At least 3-5 years’ practical experience providing support and management of critical infrastructure and systems

Preferred Skills/Qualifications

• A drive to grow and improve technical understanding and certification
• Scripting experience (Powershell, Bash)
• Solid experience with any of the following: switching and routing, systems and storage management, databases, firewalls, and optical networking
• Military or Law Enforcement experience is a definite plus

Benefits

We offer a competitive salary and benefits package, including health insurance, retirement plans, and paid time off.

Pay

Salary is commensurate with experience.

Schedule

This role is a 24×7 shift supervisor position.

Contact

Email your resume/questions to: careers@netfabric.com