Ticket Seller | Part-Time | Chartway Arena @ Old Dominion University

About the role

This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls.

Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by Oak View Group since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country.

Responsibilities

• Selling Event Tickets to Patrons
• Working Customer Service Windows
• Working Will Call Windows
• Answering phone inquiries
• Processing on-site payments in parking garages/lots
• Validating prepaid parking passes
• Reconcile daily sales
• Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games
• Display outstanding customer service to all patrons
• Provide accurate Chartway Arena and ODU Athletic information to patrons
• Other duties and responsibilities assigned

Qualifications

• Prior sales and customer service experience preferred but not necessary
• High school diploma or GED preferred
• Cash Handling Experience is preferred
• Strong communication skills
• Basic computer knowledge
• Strong attention to detail
• Ability to work a flexible schedule, including evenings and weekends, and must be consistent with on-time arrival
• Ability to work independently and under pressure

Benefits

Benefits for part-time roles include a 401(k) savings plan and 401(k) matching. This role will pay an hourly rate of $17.00.