Ticket Seller | Part-Time | Rupp Arena

About the role

The Ticket Seller is required to work weekdays, evenings, and/or weekends and holidays, as event schedules vary. The position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; and account for all tickets sold and payments received from sales at the end of each shift.

Responsibilities

• Collect event ticketing and parking payments.
• Deal courteously and effectively with the general public.
• Accurately account for payments collected and tickets issued.
• Resolve guest questions.
• Research customer accounts.
• Provide feedback to supervisor.

Qualifications

• Knowledge of the Microsoft suite preferred.
• High school diploma or GED preferred.
• Comfortable with the use of technology and a quick learner.
• Superior Customer Service.
• Ability to initiate and build relationships with customers.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• Possess high standards of integrity, credibility, and reliability.
• Ability to communicate effectively and clearly with attention to detail.

Benefits

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

Pay

This position pays an hourly rate of $15.00.

Schedule

This role requires working weekdays, evenings, and/or weekends and holidays, as event schedules vary.