Ticket Operations- Internship

Responsibilities

• Works closely with Director of Ticket Operations & Data Analytics and the Assistant Director of Ticket Operations
• Provides the highest level of service, ensuring all issues are resolved in an efficient and accurate manner.
• Maintains an up-to-date knowledge of Orange County Soccer Club.
• Affords assistance in data collection and organization.
• Affords oversight of segmentation and code tracking.
• Affords oversight of the Kid’s Club.
• Affords support to the sales team with customer service needs and requests.

Qualifications

• Must be using the internship as class credit
• Experience with ticketing systems, Ticketmaster product knowledge preferred but not required
• Strong verbal listening and organizational skills
• Intermediate/Proficient with Excel and Microsoft Office
• Works well in a fast-paced, team environment
• Detail-oriented, driven self-motivator with a strong work ethic to get the job done
• Excellent organizational and time management skills
• Ability to work productively and multi-task in a fast-paced environment with frequent interruptions and tight deadlines
• Always demonstrates a positive and professional attitude
• Bilingual in Spanish is a plus but not required