Ticket Clerk

About the role

The Court Clerk will be involved in all Justice Court criminal, civil, eviction, and small claim cases. This position requires extensive public interaction, both by phone and in person. Applicants must be detail oriented, have data entry experience, and possess the ability to type a minimum of 40 words per minute. Due to the large volume of cases filed, a willingness to learn proactively is a must.

Responsibilities

• Enter cases into computer and prepare traffic case files.
• File traffic cases and docket all case events onto a computer - from filing through appeal.
• Monitor the issuance and recall of warrants.
• Schedule hearings for individuals who have not or refuse to enter pleas.
• Collection of fine payments as well as payment arrangements.
• Issue receipts for payment of fines and court costs.
• Prepare and file appeals to County Court.
• Summons juries for all traffic related jury trials.
• Perform other duties as assigned.

Requirements

• High school diploma required.
• Certification or post‑secondary education preferred.
• Ability to type a minimum of 40 words per minute.
• Knowledge of modern office equipment, including computers, computer software, Microsoft Excel, Microsoft Office, and Microsoft Word.
• Ability to communicate effectively.
• Previous legal experience in private or government sector desired.
• Physical requirements: ability to occasionally lift/carry up to 20 lbs; visual acuity, speaking and hearing; hand‑eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment; subject to sitting, standing, walking, bending, reaching and handling for short or long periods.
• Work environment: office building in shared or limited space with moderate noise levels.

Skills

• Knowledge of administrative procedures and etiquette.
• Proficiency operating a personal computer and basic office equipment; Microsoft Office Suite, with specific proficiency in MS Word and MS Excel, and Adobe products preferred.
• Basic accounting terminology and functions.
• Skilled in maintaining a professional attitude as a representative of the courts.
• Skilled in managing multiple and time‑sensitive projects simultaneously.
• Skilled in communicating effectively with diverse groups utilizing tact, diplomacy and professionalism.
• Ability to balance a cash drawer and perform basic mathematical functions.
• Ability to pass a criminal background check.
• Ability to maintain the integrity of confidential information.
• Ability to work independently in the absence of specific instructions or with limited supervision.
• Ability to adjust to rapidly fluctuating situations.
• Ability to work under pressure.
• Ability to interpret and apply policies and procedures.
• Ability to establish and maintain effective working relationships with court staff, co‑workers, county employees, department heads, elected/appointed officials, outside organizations, attorneys, and the general public.