Ticket Office Clerk

About the role

Brigham Young University (BYU) is the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, dedicated to assisting individuals in their quest for perfection and eternal life. This mission, combined with a remarkable culture of belonging, weekly devotionals, and numerous opportunities for learning and growth, makes it an inspiring place to work.

Responsibilities

• Sell tickets and assist customers with online purchases for athletic and fine arts events
• Provide friendly, professional customer support via phone, email, and text
• Work event shifts that include in-person customer service and ticket sales
• Enjoy working with people and delivering excellent customer experiences
• Think logically and solve problems efficiently
• Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours
• Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events

Requirements

• A firm commitment to the mission of BYU
• One year of box office experience preferred

Qualifications

Note: This is a part-time position (17.5) hours per week.

Skills

Logical problem-solving, customer service, flexibility, and interpersonal skills are essential.

Benefits

• Employee assistance program
• Access to the library
• Free on-campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU

Pay

Typical Starting Pay: $14 per hour

Schedule

The position offers a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours.

What You’ll Do In This Position

Support ticket sales and customer service for a wide range of campus sporting and fine arts events, provide friendly, professional customer support via phone, email, and text, work event shifts that include in-person customer service and ticket sales, enjoy working with people and delivering excellent customer experiences, think logically and solve problems efficiently, maintain a flexible schedule, and work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events.

Required What Qualifies You For This Role

• A firm commitment to the mission of BYU
• One year of box office experience preferred

What We Offer In Return

• Fantastic benefits, including an employee assistance program, access to the library, free on-campus parking, free UTA pass, and discounts at the BYU Store and for many events at BYU

Typical Starting Pay

$14 per hour

Job Closing Date

Not specified

Required Documents

All Staff positions require a resume. Refer to the Job Posting for any additional required documents.

Equal Opportunity Employer

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.