Ticket Agent- Box Office- HOB San Diego

What This Role Will Do

• Cash Handling; Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Answer phone with prompt and courteous attitude
• Guest Relations
• Will Call Window
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Have a positive attitude
• Keep a clean, well-groomed appearance

What This Person Will Bring

• Working Knowledge of Phone Handling, Cashiering, Customer Service
• Entry level knowledge of basic computer operation and Point of Sales systems
• Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
• Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
• Ability to type 30 wpm
• High School Diploma

Preferred

• Previous Ticketing experience
• Working knowledge of Windows based PC programs

Physical Demands/Working Environment

• Working environment is fast-paced
• Position requires repetitive use of arms for answering busy phones and typing

Pay

The expected compensation for this position is $17.75 USD - $20.00 USD hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.