Box Office Ticket Seller

Position Responsibilities

• Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance
• Handles Will-Call according to procedures
• Efficiently and courteously answer questions concerning event availability, pricing, seat selection, scheduling and parking
• Resolve guest complaints within scope of authority
• Able to work independently and handle most questions without assistance
• Performs other duties as assigned by the Box Office Manager

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• KNOWLEDGE, SKILLS AND ABILITIES:
• Excellent communication skills as well as interpersonal skills to deal effectively with all business contacts
• Able to take initiative and exhibit flexibility
• Effectively communicate in English, both written and oral forms
• Ability to work flexible hours including evenings, weekends and holiday's as needed
• Education and/or Experience
• High School diploma or equivalent
• Six (6) months experience with customer service and cash handling
• Previous experience in a similar type entertainment venue. Ticketmaster Experience Preferred

Benefits

• Free employee parking
• Show tickets