Third Party CDL Examiner Compliance Coordinator

About the role

Join our team at DMV headquarters in Salem as a CDL examiner compliance coordinator. In this position, you will perform work related to regulatory compliance for third party companies that offer commercial driver license (CDL) examinations. You will coordinate contracts, provide training, ensure compliance and impose sanctions when needed against businesses for non-compliance.

Responsibilities

• Establish compliance standards and procedures for assigned programs.
• Maintain comprehensive knowledge of federal and state regulations regarding commercial driving and ensure alignment with administrative rules, program policies and third party testing and training contracts.
• Analyze, interpret and apply laws, rules and agency policy to assist with compliance issues inside or outside the agency.
• Aid in handling regulatory complaints.
• Provide comprehensive training to third party CDL examiners.
• Identify training related issues or skills gaps and develop plans to address them.
• Create, update and refine training guidelines and materials as needed for CDL examiners ensuring compliance with all regulations and policies.
• Assist with administrative reviews as needed and testify in court regarding Third Party administrative hearings.
• Monitor testers, trainers and examiners for compliance with all program requirements and contractual obligations.
• Document findings, prepare written reports and collect evidence when necessary.
• Cook up and manage various contracts and agreements related to third party skills testing and driver training.
• Collaborate with Program Coordination manager to develop mission, priorities and goals assigned programs.
• Serve as policy expert for assigned programs. Lead ongoing research, evaluation of procedures, draft rule amendments and ensure continued compliance with applicable laws, regulations and policies.
• Work is primarily performed in a typical office environment. Occasional travel and flexible work schedule to meet business needs may be required.
• This position does require the ability to work closely with large commercial vehicles. This includes working outdoors in all weather conditions, being able to step or climb into commercial vehicles and working in congested areas safely.

Requirements

• Five years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance or eligibility with program guidelines and regulations.
• Three of the five years must be above the technical support level.
• College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
• Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s).

Qualifications

• Ability to interpret complex regulations and predict potential risks.
• Demonstrated ability to enforce regulations while maintaining integrity of programs.
• Experience creating compliant solutions for complex issues that result in achieving difficult business goals.
• Ability to clearly explain complicated rules and processes in plain language to diverse audiences.
• Demonstrated ability to adapt training style to various groups and learning abilities.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Knowledge of commercial vehicle operations and safety standards.

Benefits

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
• Comprehensive and equitable base salary offer within the listed range.
• Public Service Loan Forgiveness opportunity!

Pay

• The salary range listed is the non-PERS monthly salary range.
• If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

Schedule

• Hybrid work options available 1-2 days per week after initial training period.