Therapy Support Specialist

Full‑Time | Outpatient | Beckley, WV

About the Role

BODYWORKS, a H2 Health company, is seeking a Therapy Support Specialist to join our outpatient team. This non‑skilled position supports patients throughout their visit—from scheduling and check‑in to preparing for therapy and assisting with activities directed by a licensed therapist—while helping keep the clinic running smoothly.

Responsibilities

• Create a welcoming, positive experience for patients.
• Support patient scheduling, intake, and front‑office needs.
• Assist with EMR tasks, referrals, and patient records.
• Prepare patients and treatment areas for therapy.
• Assist with exercises and functional activities as directed by a licensed therapist.
• Keep therapy equipment and clinic spaces clean, safe, and ready.
• Work closely with physical therapists, occupational therapists, and clinic team members.
• Help the team stay organized so clinicians can focus on patient care.

This role does not involve independently evaluating patients, developing treatment plans, or providing services that require professional therapy licensure.

Requirements

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Comfortable using computers and learning healthcare systems.
• Organized, dependable, and team‑oriented.
• Healthcare or medical office experience is a plus, but not required.
• Recent graduates and candidates looking to grow their healthcare experience are welcome to apply.

Benefits

• Competitive compensation.
• Flexible scheduling to support work‑life balance.
• Career advancement and professional growth.
• Full benefits: medical, dental, vision, and 401(k) with match.
• Generous PTO, paid holidays, and company‑paid life insurance.
• Supportive, clinician‑led team culture.
• Additional perks: parental leave, employee rewards, discounts, and recognition programs.