The Gunter Hotel San Antonio Riverwalk - Human Resource Coordinator

About the Role

Assist and support management and the leadership team with handling and resolving Human Resources issues.

Qualifications

• High School diploma or equivalent is required with at least 2 years of Human Resources experience
• College coursework in a related field is helpful
• Familiarity with and knowledge of basic Human Resources
• Proficient with Windows operating systems (Word, Excel, PowerPoint, etc.)
• Ability to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Ability to routinely meet deadlines
• Ability to multitask
• Effective in handling workplace problems, including anticipating, preventing, identifying, and solving issues
• Ability to assimilate complex information from disparate sources and adjust or modify to meet specific needs
• Effective listening skills to understand, clarify, and resolve concerns raised by coworkers and guests
• Ability to work with and understand financial information, data, and basic arithmetic functions

Responsibilities

• Approach all encounters with guests and associates in an attentive, friendly, courteous, and service-oriented manner
• Maintain regular attendance in compliance with company standards and scheduling needs
• Maintain high standards of personal appearance and grooming, including compliance with the company dress code
• Comply with and ensure adherence to company standards and regulations to encourage safe and efficient operations
• Be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates at all times
• Assist employees with internal and external transfer requests and procedures
• Monitor and assist managers/supervisors with hiring processes and issues
• Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification
• Maintain applicant flow, drug screen, orientation, and transfer request logs
• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems
• Assist with orientation of new employees
• Monitor all hiring and recruitment processes for compliance with local, state, and federal laws and company policies
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s)
• Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary
• Inform Human Resources management of issues related to employee relations within the division or property
• Create and maintain filing systems
• Generate Human Resources data reports as necessary
• Answer phone calls and record messages
• Create and type office correspondence using a computer
• Serve as a Human Resources subject matter expert and participate on project teams
• Train new hires on Human Resources processes, programs, policies, and information systems
• Communicate clearly and professionally; prepare and review written documents accurately; answer telephones using appropriate etiquette

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:

• Daily Pay option (ask your Recruiter for details)
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the Location

The Gunter Hotel, steeped in the rich traditions of San Antonio, dates back to 1909. Listed on the National Register of Historic Places, this landmark hotel continues to be part of the city's unique heritage. Centrally located in the heart of downtown San Antonio near the River Walk and the Alamo, the hotel offers craft cocktails at the popular speakeasy Bar 414 and fresh, seasonal dishes at Market on Houston.