Testing Center Proctor (Part-Time)

Position Responsibilities

• Provide frontline support by greeting students and delivering excellent customer service
• Communicate effectively with faculty, students, and team members regarding exam logistics
• Schedule testing rooms and exams, ensuring appropriate placement for students using testing software
• Prepare exams for administration, including downloading materials and organizing documentation
• Convert exams into appropriate alternative formats to support approved accommodations
• Proctor exams while maintaining strict security and ensuring only approved accommodations are permitted
• Maintain proctoring systems and cameras to uphold testing integrity
• Serve as an exam reader and/or scribe when required
• Prepare completed exams and organize them for return to faculty
• Deliver completed exams to faculty using appropriate protocols

Administrative Support

• Interact with faculty regarding exam scheduling, delivery, and student-related questions
• Aid in managing student lockers and testing center resources
• Support maintenance of testing center voicemail and email communications
• Participate in professional development to stay current on testing practices, policies, and accessibility standards

Other Requirements

• Ability to serve as an exam reader and/or scribe when required
• Ability to monitor testing environments, including use of proctoring cameras
• Commitment to maintaining secure handling of exams and sensitive materials

Minimum Requirements

• Two years of postsecondary education and two years of related experience; or
• Bachelor’s degree in lieu of experience requirement
• Ability to work evenings and weekends, especially during peak exam periods

Preferred Qualifications

• Bachelor’s degree strongly preferred
• Previous experience in a testing center or similar environment
• Strong organizational and administrative skills
• Strong oral, written, and intercultural communication skills
• Ability to promptly resolve complex problems
• Ability to work effectively in a high-stress, detail-oriented environment
• Proficiency with electronic data systems and Microsoft Office Suite (especially Excel), Zoom, and WebEx
• Ability to maintain strict confidentiality and exam integrity
• Experience working directly with and supporting individuals from diverse backgrounds
• Demonstrated ability to serve as an advocate for inclusion and accessibility