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Jobs · Education · New Jersey

Test Center Administrator/Proctor- Full Time

PSI Services LLC · Parsippany, NJ · 4 days ago
On-siteEducation$18.25/hrFull-time

About the role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Responsibilities

  • Welcome test takers and explain testing procedures clearly.
  • Verify IDs and maintain strict exam security protocols.
  • Set up workstations and troubleshoot technical issues with internal teams.
  • Supervise exams and ensure compliance with PSI policies.
  • Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
  • Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
  • Provide support for test takers with accessibility needs.

Requirements

  • A high school diploma or equivalent.
  • US citizenship is required.
  • Customer service experience preferred (training provided).
  • Strong communication skills and attention to detail.
  • Ability to remain calm under pressure and handle sensitive situations.
  • Basic computer skills; Microsoft Office experience is a plus.
  • Physical ability to stand/walk for up to 40% of your shift.
  • Commitment to exam security and compliance.

Qualifications

  • High school diploma or equivalent.
  • US citizenship is required.
  • Customer service experience preferred (training provided).
  • Strong communication skills and attention to detail.
  • Ability to remain calm under pressure and handle sensitive situations.
  • Basic computer skills; Microsoft Office experience is a plus.
  • Physical ability to stand/walk for up to 40% of your shift.
  • Commitment to exam security and compliance.

Skills

  • Excellent communication skills.
  • Attention to detail.
  • Ability to remain calm under pressure.
  • Basic computer skills (Microsoft Office experience is a plus).

Benefits

  • Competitive pay + comprehensive benefits (medical, dental, vision).
  • Paid time off and retirement plans (401(k), pension).
  • Flexible scheduling and work-life balance.
  • Career development and training opportunities.
  • Wellness programs and global initiatives.
  • Volunteer opportunities and community engagement.

Pay

$18.25/hr. plus benefits for full time positions.

Schedule

  • Tues/Wed/Fri/Sat (8a-5:30p, close)
  • Tues/Wed/Fri (8a-5:30p, close) & Thurs (12:30p-7p, close)
  • Tues/Wed/Fri (8a-5:30p, close) & Thurs (12:30p-7p, close)
  • Mon/Fri/Sat (8a-5:30p, close) & Thurs (8a-1p)
  • Tues/Wed/Fri/Sat (8a-5:30p, close)

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