Territory Manager, Epilepsy (Milwaukee)

About the role

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. The Territory Manager (TM) is responsible for achieving the sales expectations and growth potential of the assigned territory. This role’s primary objectives are cultivating therapy advocates and a pipeline of believers at accounts, developing physician targeting plans to advance the standard of DRE care, clearly defining account objectives and opportunities, securing orders, and coordinating allocated LivaNova resources to meet account priorities.

This position is authorized for financial expenditures/commitment levels as defined by the LivaNova, Inc. Global Authority Matrix and reports to the Regional Manager.

Responsibilities

• Achieve or exceed sales objectives and be accountable for daily management of the territory.
• Engage onsite with epileptologists, neurologists, and neuroscientists with the latest therapy information and clinical studies, leading to patient identifications.
• Uncover barriers to VNS Therapy adoption and develop actions and plans to address and overcome them.
• Build and maintain productive professional relationships with customers.
• Build value proposition with surgeons to create surgical capacity appropriate for patient demand.
• Create, maintain, and execute cross-functional physician targeting plans to achieve quarterly goals and long-term strategy.
• Educate referring physicians in non-Key Account CECs and community accounts about current DRE treatment gaps, quality measures, and available LivaNova resources.
• Conduct on-site product demonstrations.
• Educate and train fellows/residents on DRE treatments and VNS Therapy.
• Provide onsite post-implant education of VNS Therapy and product support to staff, patients, and families.
• Regularly educate and update physicians/clinicians and clinic follow-up staff on new product releases, including hardware and software modifications.
• Demonstrate outstanding product and therapy knowledge.
• Demonstrate a clinical aptitude to appropriately challenge providers and change prescriber treatment selection.
• Receive technical inquiries and provide solutions to questions or problems.
• Provide onsite surgical case coverage, follow-up support, and troubleshooting of VNS Therapy in non-Key Account CECs and community accounts.
• Provide onsite technical support during dosing appointments, as requested by physicians.
• Obtain PIQ and/or PAF from patients, caregivers, and physicians.
• Work with buying managers to negotiate pricing and deals, manage inventory, and secure orders.
• Regularly monitor account performance, identify issues, and mitigate risks proactively.
• Participate in professional outreach programs (e.g., neurology conferences).
• Support DRE education programs, as directed.
• Coordinate with case management for patient education and account interactions needed to support patients navigating their path to VNS Therapy.
• Lead weekly territory team meetings and physician targeting meetings with the regional manager to review progress toward quarterly goals and long-term strategy.
• Implement routing/targeted call plan.
• Complete administrative requirements on time and accurately.
• Maintain company standards involving ethical and moral character while professionally representing the company.
• Perform other duties as may be required by management.

Requirements

• Strong work ethic, with a resilient results orientation.
• Minimum 3 to 5 years of successful selling experience in a medical field, preferably in a consultative role (e.g., Medical Device and Pharma sales).
• Demonstrated aptitude and success in fostering solid, value-based physician relationships and interacting with patients in a clinical environment.
• Solid process orientation, demonstrated resource management/allocation experience, and the ability to perform multiple tasks simultaneously.
• Intellectual capacity to interpret trends and data, translating the information into actions and improvements.
• Self-starter and independent thinker, with the aptitude to work autonomously.
• Robust interpersonal skills, with evidence of teamwork and collaboration.
• Exceptional written and verbal communication skills with customers and patients at all levels.
• Creative thinking.
• Demonstrated commitment toward LivaNova’s mission.
• BS/BA degree, preferably in life sciences, nursing, allied health, or business.

Territory Manager must live within the assigned territory geographic area. This position may require extensive business travel of 40% or more of the time.

Pay

A reasonable estimate of the annual base salary for this position is $85,000 - $100,000 plus commission. Pay ranges may vary by location.