Territory Account Manager

About the role

The Territory Account Manager is responsible for managing HVAC residential and contractor sales, including support products, for an established wholesale HVAC distributorship that carries multiple brands of equipment, parts, and supplies. The ultimate goal is to develop client relationships to sell, acquire, and maintain a strong customer base supporting a Sales Center in a designated territory.

Responsibilities

• Secure maximum market share and sales dollars consistent with established sales policies and programs.
• Solicit new accounts and dealers and develop market strategies.
• Maintain direct personal contact with all assigned accounts and foster relations with new ones.
• Take a proactive approach to sales development and problem-solving.
• Resolve customer relations problems and issues with clients in a timely manner.
• Serve as a host at dealer meetings, conferences, conventions, incentive trips, and similar functions.
• Participate in home product shows, utility-sponsored events, industry associations, etc., as requested.
• Attend training classes to acquire skills to meet customers’ needs and stay current with technical developments and product line changes.
• Conduct yourself in a professional and courteous manner in all interactions with contractors, customers, and employees.
• Perform other duties as assigned.

Requirements

• Minimum 2-4 years of sales experience within the HVAC industry.
• Proven work history in sales and marketing with proficiency in air conditioning, heating, and ventilation equipment at a wholesale distribution level.
• 2-4 years of experience in residential and commercial contractor relationships.
• Proven success in establishing and meeting sales goals.
• Strong interpersonal skills, including sales, problem-solving, and customer service.
• Ability to analyze sales and market data.
• Ability to give quality presentations.
• Ability to work independently while meeting assigned goals and objectives in designated time frames.
• Must possess the attitude of wanting to learn, teach, and lead.
• Proficient in Microsoft Office products.

Preferred Qualifications

• Bachelor’s Degree in Business or a related field.
• Bilingual (Spanish).

Work Environment

Travel is required.

Physical Demands

• Sedentary Lifting (0-10 pounds): Never
• Light Lifting (10-20 pounds): Never
• Moderate Lifting (20-50 pounds): Never
• Heavy Lifting (50-100 pounds): Never
• Pulling/Pushing, Carrying, Reaching, or working above shoulder: Never
• Walking: Frequent
• Standing: Frequent
• Sitting: Frequent
• Stooping: Never
• Kneeling: Never
• Repeated Bending: Never
• Climbing: Never
• Desk Work/Computer use/Telephone use: Constant
• Operating a motor vehicle: Occasional
• Operating a commercial vehicle: Never
• Operating warehouse equipment (forklift, baseloid lift, etc.): Never
• Other (Talk, Drive, visit customers, etc.): Constant