Account Manager

Role Purpose

As our Account Manager you will manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Resident and Mobile Portfolio of SMS. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice.

Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation.

Key Duties

• Commercial and financial accountability across the contract/account.
• Lead a diverse team across multiple skills sets within engineering services.
• Making sure the PPM and reactive statistics are monitored and controlled through Elogbooks System and producing Reports.
• Producing energy reports for the customer.
• Overseeing statutory certification is received and available to the customer on request.
• Managing the team in accordance with SMS Procedures and Policies, including their general well-being and H & S is controlled and monitored.
• Ensuring Smart Managed Solutions staffing levels for contract, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.

Requirements

• Must have recognised industry qualification in at least one of the following three disciplines:
• - Electrical (BS7671 18th Edition)
• - Electrical (C&G2391 Inspection and Testing)
• - C&G Mechanical & HVAC
• Knowledge of the following would be ideal:
• - Up to date knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment.
• - Up to date knowledge of business-critical services i.e. UPS and MGPS etc.
• - Full understanding of Statutory Compliance.
• IOSH or NEBOSH preferred.

Benefits

• Birthday off
• 25 days holiday entitlement + Bank Holidays
• Life Assurance
• 3 days fully paid volunteering days