Account Manager

Key Responsibilities

• Ultimately responsible for the day-to-day execution of clients' marketing strategies.
• Bring together all the disparate pieces to seamlessly deliver high quality work on budget and on time.
• The key point person for deliverables for both the internal Merkle team as well as with clients for tactical delivery or account status.
• Ensure marketing and support activities are executed in a timely and efficient manner, directly impacting the success of our clients as well as Merkle.

Requirements

• Bachelor's degree required
• 3-5 years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department
• A working knowledge of:
• Online and offline creative development and production
• Digital Marketing
• Multi-channel/Integrated Marketing
• Campaign management of large, complex email initiatives
• Operations Management, including leading status calls and traffic management of campaigns and resource capacity
• Relationship/Client Management
• Accountability, attention to detail, decisiveness, and strong work ethic
• Ability to multi-task and work well in a fast-changing environment
• Think operationally and strategically; analyze issues, use sound judgment
• Experience with marketing automation or customer engagement platforms
• Hands-on experience with Braze or Salesforce Marketing Cloud is a plus

Qualifications

None specified

Skills

Not specified

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Pay

$68,000 - $110,400 annually

Schedule

Remote - Michigan - Eastern Time