Terminal Manager Railcar Repair

Location: Loudon, Tennessee | Job Type: Full-time, On-site

About the role

Road & Rail Services is seeking an experienced, hands-on Terminal Manager to oversee railcar repair operations in Loudon, Tennessee. This position combines employee leadership, mechanical knowledge, safety compliance, customer service, and financial responsibility. The Terminal Manager will direct the daily work of the repair team while ensuring assignments are completed safely, accurately, and according to customer specifications.

This is not a strictly office-based management position. The successful candidate must be comfortable working alongside employees in an outdoor industrial environment, inspecting repair work, addressing equipment concerns, and providing operational support when needed. Candidates with experience in diesel repair, heavy-equipment maintenance, welding, railcar repair, transportation, intermodal operations, or railroad services are encouraged to apply.

Responsibilities

• Oversee daily railcar inspection, maintenance, welding, and repair activities
• Supervise, coach, schedule, and develop a team of five or more employees
• Assign work and monitor labor, equipment, materials, quality, and productivity
• Ensure employees receive proper training on job duties, work instructions, safety requirements, and site procedures
• Maintain compliance with applicable OSHA, EPA, FRA, and DOT regulations
• Enforce company, customer, and facility safety policies
• Verify that work meets customer requirements, quality procedures, and site standard operating procedures
• Monitor site performance against financial, productivity, and service goals
• Manage operating expenses and support budget and profit-and-loss objectives
• Identify performance gaps and develop appropriate corrective actions
• Inspect completed work and address mechanical, welding, or quality concerns
• Maintain accurate safety, training, inspection, production, and repair documentation
• Communicate with customers, employees, vendors, and company leadership
• Respond to operational issues outside regular hours when required
• Promote a culture of safety, accountability, teamwork, and continuous improvement
• Maintain a clean, organized, and professional work environment

Requirements

• Previous experience supervising at least five employees
• Experience with budgets, operating expenses, or P&L responsibility
• Diesel, heavy-equipment, or industrial mechanical experience
• Welding experience or a strong working knowledge of welding processes
• Ability to lead independently and make sound operational decisions
• Strong communication, organization, and problem-solving skills
• Valid state-issued driver's license when operating company vehicles or equipment
• Ability to work a flexible schedule, including weekends and holidays
• Willingness to participate in an on-call rotation or respond to operational needs after hours

Previous experience in railcar repair, railroad maintenance, transportation, intermodal operations, fleet maintenance, or terminal management is strongly preferred.

Physical and Work Environment Requirements

This is an active industrial leadership position performed primarily in an outdoor rail environment. Employees must be able to:

• Bend, squat, twist, stand, and walk throughout the workday
• Frequently open and close railcar end doors requiring significant pushing and pulling force
• Occasionally climb ladders and work at heights exceeding 16 feet
• Walk on uneven surfaces and around active rail equipment
• Work in heat, cold, rain, dust, noise, and other changing outdoor conditions
• Wear all required personal protective equipment
• Perform job duties safely with or without reasonable accommodation

Pay

Competitive salary based on relevant management, mechanical, welding, and railcar experience.

Benefits

• Medical, vision, and dental insurance
• 401(k) retirement plan with company matching
• Paid holidays and vacation
• Annual steel-toe boot allowance
• Company-provided personal protective equipment
• Annual safety bonus opportunities
• Veteran-friendly workplace
• Advancement opportunities through a promote-from-within culture

Schedule

Flexible availability required, including weekends, holidays, and on-call coverage.

About the company

Established in 1987, Road & Rail Services provides rail-related operations, maintenance, and logistics services throughout North America. Our employees support railroads, rail shippers, industrial facilities, and owners of rail equipment with dependable service and skilled field expertise.