Terminal Manager

About the role

Ravago Americas LLC is conducting an initial search for qualified candidates for positions that are anticipated to become available with a separate startup drayage company that is currently being organized. Successful candidates will be employed directly by the new company upon commencement of operations. The Terminal Manager leads day-to-day operations at the trucking terminal, overseeing dispatch, drivers, customer service, safety compliance, fleet utilization, financial performance, and employee development.

Responsibilities

• Lead daily terminal operations; ensure efficient use of drivers, equipment, and resources; monitor KPIs; improve processes; coordinate with customers and vendors
• Hire, train, mentor, and evaluate staff; foster accountability and safety; conduct performance reviews; resolve conflicts
• Ensure DOT, FMCSA, OSHA, and company compliance; maintain a strong safety culture; monitor driver qualifications and hours of service; lead incident investigations
• Manage budgets and expenses; analyze financial and operational reports; drive profitability through cost control
• Build strong customer relationships; resolve service issues promptly; support business development
• Oversee fleet utilization and equipment availability; coordinate maintenance; manage company assets
• Use TMS to manage operations and reporting; generate reports; support process improvement

Qualifications

• 10+ years in trucking/transportation/logistics
• 5+ years in leadership or terminal management
• Strong knowledge of DOT/FMCSA regulations
• Proven experience managing drivers, dispatch, and customers
• Track record improving performance and profitability
• Strong leadership and communication skills
• Proficiency with Microsoft Office and transportation software

Preferred qualifications include experience with Trinium TMS, experience managing intermodal, drayage, container, or dedicated fleets, and a Bachelor's degree in Business, Logistics, Transportation, or related field.

Performance Metrics

• Safety performance & compliance
• On-time pickup & delivery
• Driver retention & engagement
• Revenue growth & profitability
• Equipment utilization
• Customer satisfaction
• Claims & incident reduction
• Cost control & budget performance

Physical Requirements

Ability to work in both office and terminal environments; occasional travel to customer sites; ability to walk the yard and inspect equipment as needed.