Tenant Relocation Specialist

About the role

AECOM is seeking a Tenant Relocation Specialist to support occupied housing modernization projects. The role involves managing temporary relocation, vacant unit preparation, resident-to-unit matching, and move planning.

Responsibilities

• Develop, maintain, and improve master trackers for temporary relocation, move-out, move-back, vacant unit prep, resident matching, and unit readiness.
• Track resident relocation status by project, building, apartment, household, bedroom size, accessibility need, phase, target move date, actual move date, and return status.
• Build and maintain resident-to-unit matching tools using approved criteria, including bedroom size, household needs, accessibility requirements, timing, building constraints, and unit availability.
• Identify gaps between relocation demand and available vacant units, including shortages by bedroom size, accessibility need, project phase, building, or move period.
• Track vacant unit status from initial identification through resident-ready turnover, including inspections, repair needs, environmental clearance, maintenance work, cleaning, punch list correction, final acceptance, and release.
• Maintain vacancy forecasts by project phase, building, bedroom size, accessibility need, and move period.
• Prepare dashboards, charts, tables, PowerPoint slides, and written summaries showing units held, units in prep, units ready, units assigned, and upcoming move needs.
• Clean, validate, reconcile, and organize relocation, resident, apartment, vacancy, and unit-readiness data from multiple sources.
• Support shared trackers, databases, and workflow tools used to manage inspections, deficiencies, approvals, and turnover readiness.

Qualifications

• Bachelor's Degree in data analytics, urban planning, public administration, business, administration, information systems, engineering, architecture plus two (2) years of relevant experience or demonstrated equivalency of experience and/or education.
• Experience developing trackers, dashboards, reports, databases, action item logs, or project controls tools.
• Experience with Power BI, Access, SQL, Python, or other data analytics tools.
• Experience translating business requirements into reporting tools, dashboards, workflows, data structures, or process improvements.