Temporary Registration Manager

About the role

Join The Collective at BCD M&E as a Temporary Registration Solutions Manager and help power unforgettable, high-end events from behind the scenes. You’ll support online registration for programs ranging from 100 to 12,000+ attendees, making sure details are accurate, timelines stay on track, and customers get the support they need. This is a great opportunity to break into the event industry while working in a fast-paced, collaborative environment. This is a full-time temporary role, Monday through Friday, from mid-June 2026 through the end of February 2027, with a hybrid schedule for candidates in the Chicagoland area.

Responsibilities

• Deliver thoughtful, written customer service and resolve online registration questions with confidence
• Manage multiple projects, deadlines, and details without losing momentum
• Work in Excel to format reports, cross-check data, and maintain strong data integrity
• Collaborate with teammates, partners, and hotel reservationists in both office and virtual settings
• Communicate clearly, proofread carefully, and stay organized in a changing environment

Requirements

• Experience in event industry logistics, especially online registration and reporting
• Working knowledge of Cvent or a similar registration database platform
• Strong Microsoft Outlook skills
• Experience with VLOOKUP and advanced Excel formulas
• A proactive, emotionally intelligent approach to problem-solving

Qualifications

• Good at delivering thoughtful, written customer service and resolving online registration questions with confidence
• Managing multiple projects, deadlines, and details without losing momentum
• Working in Excel to format reports, cross-check data, and maintain strong data integrity
• Collaborating with teammates, partners, and hotel reservationists in both office and virtual settings
• Communicating clearly, proofreading carefully, and staying organized in a changing environment

Skills

• Experience in event industry logistics, especially online registration and reporting
• Working knowledge of Cvent or a similar registration database platform
• Strong Microsoft Outlook skills
• Experience with VLOOKUP and advanced Excel formulas
• A proactive, emotionally intelligent approach to problem-solving

Benefits

• Flexible Working
• Room to Grow
• Everyone has a voice
• Make your move
• We’ve got you covered

Pay

The salary range for candidates in applicable jurisdictions in the US for the position of Temporary Registration Manager is $29 per hour. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.