TEMPORARY Concierge PT

About Arvum Senior Living

Arvum Senior Living manages Assisted Living and Memory Care communities across 8 states, with over 2,000 units in the Gulf Coast and Midwest regions. Arvum is known for its Pillars of Excellence, which include creating purpose-driven environments, supporting seniors with compassion, and providing meaningful work for Team Members. Arvum communities have received Great Place to Work certifications from 2022-2026.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• A high school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.