PT Concierge

About the role

MBK Senior Living is dedicated to enhancing the lives of both residents and team members. Our mission is driven by the Japanese concept of Yoi Shigoto, which emphasizes quality work that builds trust, sets high standards, and develops potential.

Responsibilities

• Arrive to work on time and prepared for your shift
• Maintain a neat and professional appearance
• Welcoming visitors by standing to greet and offering assistance
• Answering telephones within 3 rings with a professional and courteous voice
• Transferring incoming calls or taking and delivering appropriate messages
• Monitoring all visitors, requesting them to sign in and out, and reporting suspicious persons or activity to the supervisor
• Sorting and distributing incoming mail
• Accepting and reporting resident special requests
• Maintaining the lost and found
• Ordering and replenishing administrative supplies as necessary
• Following all safety standards when operating office equipment
• Supporting department heads and Executive Directors in administrative functions
• Maintaining and checking off meal attendance tracking forms to alert staff of needed room services or residents who have not yet attended meals
• Displaying a positive and professional image through actions and dress in accordance with the MBK Principles and Core values
• Encouraging teamwork through open communication with Team Members
• Performing other duties as assigned by the front desk supervisor and/or executive director

Requirements

• High school diploma or GED
• Age over 18 years
• Background clearance as required by government regulations
• Negative TB test results
• Excellent communication skills, including the ability to speak, write, and read English
• Ability to operate computers, necessary software programs (word, email, excel), scanners, copiers, and fax machines
• Ability to be professional at all times with other Team Members, residents, family members, and visitors
• Follow all grooming and dress standards to present the best image
• Physical demands: Must be able to lift 25 pounds, move intermittently throughout the day, and safely push residents in wheelchairs

Benefits

• Full-time benefits package including Medical, Dental, Vision, and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

Pay

$17.00 to $18.00/hr

Schedule

Monday through Thursday - 2pm to 7pm

Qualifications

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity, and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities.

Regulatory Disclosures

MBK Senior Living has pursued its goal of being the senior living provider of choice for over 30 years. We are proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017.

Other Regulatory Requirements

• Must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs
• Continually comply with certain laws and regulations that impact the company, including, but not limited to, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses

HIPAA Disclosure

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately.