Temporary Accounts Receivable Collector/Billing Specialist

Position Summary

The Temporary Accounts Receivable Collector works in accordance with established corporate policies, practices, and procedures to facilitate the timely collection of receivables while maintaining positive customer relationships.

Principal Duties & Responsibilities

• Review weekly Accounts Receivable aging reports and proactively work with customers and internal partners to collect outstanding balances.
• Email customer statements and communicate regarding open balances.
• Partner with internal teams to understand business-related reasons behind customer payment delays.
• Conduct detailed reviews of customer purchase orders to identify and resolve payment issues.
• Evaluate and monitor customer accounts placed on credit hold due to non-payment.
• Assist customers with ACH payment enrollment to encourage faster and more efficient collections.
• Ensure customers are aware of available credits on their accounts and encourage appropriate application of those credits.
• Review customer short payments and work toward timely resolution of open balances.
• Process EDI invoices through various customer portals.

Knowledge, Skills & Abilities Required

• 3-5 years of experience in credit and collections.
• Excellent computer skills, including Microsoft Excel, Word, and Outlook.
• Strong people skills with the ability to communicate effectively with individuals at all levels of the organization.
• A professional, friendly, and customer-focused demeanor with excellent phone communication skills.
• The ability to follow established processes and procedures while maintaining accuracy and attention to detail.
• A team-oriented approach, strong multitasking abilities, and the capability to thrive in a challenging environment.

Why You'll Enjoy This Opportunity

This position offers the chance to work with a supportive team, build valuable relationships across the organization, and make an immediate impact.

Compensation Information

This position has a starting salary range of $25.00 - $30.00/hour. Pay is determined by several factors, including a candidate’s experience, relevant skills, and qualifications.