Temp Implementation Manager (Remote)
About Us
Guided by our mission to enable better health and greater wealth, we help businesses and individuals thrive today, tomorrow, and into retirement by strengthening and simplifying the health and wealth journey. Our values shape how we show up every day:
- Lead with Heart by acting with compassion, empathy, and doing what's right;
- Cultivate Trust through integrity, transparency, and accountability;
- Aim Higher by never settling for what's expected and continually raising the standard;
- Win Together by collaborating inclusively to achieve the best outcomes.
With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners—helping the people they care about plan, save, and invest for a brighter future. We relentlessly pursue better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more.
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions.
Responsibilities
- Provide focused service from pre-sale consultation through initial post-sale client administration, fostering strong, long-term partnerships with clients and the consulting community.
- Direct all aspects of client benefit plan installation for new and existing clients of Inspira’s products and services.
- Develop and execute an implementation strategy consistent with client expectations.
- Create, manage, and track detailed project plans and issue logs outlining required actions, parties responsible, and assigned target dates associated with the delivery of services and projects.
- Act as the single point-of-contact for benefit plan implementation; mediate and coordinate resolution of all project deliverables and implementation-related issues.
- Ensure implementation strategy is administered in accordance with all performance guarantee arrangements.
- Partner with all key stakeholders (e.g., sales/service staff, consultants, plan sponsors, and other internal business units) to proactively identify and address critical implementation issues, ensuring client expectations are consistently satisfied or exceeded.
- Evaluate the impact of client-requested exceptions and develop reasonable alternatives to satisfy client’s needs while minimizing impact on systems and operations.
- Identify, communicate, and track cost-sensitive items not included as part of the standard process.
- Collaborate on review, analysis, and development of recommendations for the design of complex account and benefit structures based on client’s objectives and Inspira’s systems, administration, and reporting requirements.
- Participate in client finalist meetings representing the capabilities of the organization’s implementation services process.
- Identify opportunities for cross-sales and account rounding of additional Inspira products and services throughout the implementation process.
- Other duties as assigned.
Please note that this assignment is temporary and will run from September through mid-February.
Requirements
- 3-5 years of experience in project management.
- Bachelor’s Degree in Business, Communications, Finance, or related field.
- Excellent analytical skills with a proactive nature.
- Strong organization skills with a drive to meet deadlines.
- An affinity for accuracy and efficiency.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Strong verbal and written communication skills.
- An aptitude for prioritization and multi-tasking.
- Strong collaboration skills.
- A drive to learn and apply new concepts quickly.
- Experience with Salesforce CRM preferred.
- Infrequent travel (ability to provide personal transportation from time to time).
- Prolonged periods of sitting at a desk and working on a computer.
Benefits
- Healthcare
- 401K savings plan
- Company holidays
- Paid time off
- Parental leave
- Employee assistance program
Pay
$35.00/hour