Telluride Sports Retail Associate

About the role

This position supports Telluride Ski & Golf’s retail operations, ensuring a fun and safe guest experience while adhering to company policies and sustainability initiatives.

Responsibilities

• Know and enforce safety initiatives consistent with company guidelines.
• Support Telluride Ski & Golf sustainability initiatives.
• Adhere to Telluride Ski & Golf policies and procedures.
• Promote, support, and understand all activities and events occurring on or off mountain.
• Perform POS operations including opening and closing procedures.
• Operate cash register, process payments, returns, and shipping fees.
• Provide a guest experience that exceeds members/guests expectations.
• Receive, tag, and transfer goods; assist with inventory counts and re-counts.
• Collect warehouse items and accurately receive them into the store via POS.
• Prepare product for shipping as needed.
• Check and return voicemail messages as appropriate.
• Assist with retail shop sales promotions and execution.
• Stock shelves, counters, or tables with merchandise.
• Maintain cleanliness of shelves, counters, floors, and merchandise.
• Answer customer questions regarding product location, price, and use.
• Wrap or bag merchandise for customers.
• Refer customer problems and complaints to a manager or senior staff member when appropriate.
• Perform related tasks or special projects as assigned.
• Promote products by wearing clothing lines while working in stores.

Requirements

• High school diploma or GED.
• One to three months of retail experience.
• Ability to read, comprehend, and write simple instructions and correspondence.
• Ability to present information effectively in one-on-one and small group situations.
• Basic mathematical skills: addition, subtraction, multiplication, division, percentages, and ratios.
• Ability to apply common sense to carry out detailed written or oral instructions.
• Knowledge of or ability to learn POS systems, inventory systems, basic accounting, Microsoft Office, and internet search engines.
• Strong communication and problem-solving skills.
• Ability to identify areas for improvement and seek solutions.
• Must be a team player and able to work unsupervised.
• Ability to work weekends, holidays, and overtime.

Physical Demands

• Regularly required to stand, walk, talk, and hear.
• Frequently required to use hands to finger, handle, or feel, and reach with hands and arms.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with team lifting.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Infrequently exposed to outside weather conditions.
• Noise level in the work environment is usually quiet.

Limited housing is available for this position.

Pay

$20 - $22 per hour (based on experience and other factors).

Benefits

• Free ski pass for you and your dependents.
• Employee discounts on food, merchandise, and lodging.
• Free ski and snowboard rental.