Teller - Lihue Branch (Part-Time 30 hours/week)

About the role

Tellers at Central Pacific Bank are the face of the company to both customers and non-customers. They process routine financial transactions, provide a warm welcome, and help customers meet their financial goals by offering information on available products and services.

Responsibilities

• Processes routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.)
• Welcomes customers and provides exceptional customer service
• Handles a variety of financial transactions, including cashing checks, making deposits, and processing loan payments
• Maintains accurate records of each customer in accordance with bank policies and procedures
• Answers customer questions with a can-do attitude, regardless of complexity or technicality
• Complies with all security procedures and bank regulations
• Maintains working knowledge of policies and procedures relevant to the position
• Safeguards assigned, branch, and customer cash according to security procedures
• Holds financial conversations to determine customer needs and refers appropriate solutions
• Identifies and pursues referral opportunities to maintain relationships and add value for all customers
• Participates in branch or bank-wide campaigns and maintains and submits customer referrals and reports as required
• Works collaboratively with the team to meet and exceed individual and team goals

Requirements

• Teller I: 6 months or more of experience in cash handling and customer service
• Teller II: 1+ year(s) of experience in cash handling and customer service, 1+ year(s) of experience in a Financial Institution, and/or Teller experience

Qualifications

• High School Diploma or equivalent

Skills

• Cash Handling
• Customer Service
• Financial Transactions
• Customer Relationship Management
• Product Knowledge
• Communication Skills
• Problem Solving
• Teamwork

Benefits

Central Pacific Bank offers a supportive and inclusive work environment where employees can thrive and make a meaningful impact. The bank values its employees and provides a range of benefits to support their well-being and career growth.

Pay

The pay for this role is competitive and commensurate with experience and qualifications.

Schedule

The schedule for this role is typically Monday through Friday, with some flexibility based on business needs.