Teller - Kalihi Branch (Part-Time 20 hours/week)

About the role

Tellers at Central Pacific Bank are the face of the company to both customers and non-customers. Their primary responsibilities include processing routine financial transactions such as deposits, withdrawals, loan payments, and merchant transactions. They also provide a warm welcome to every customer who visits the branch.

Responsibilities

• Delivers personalized customer service and looks for ways to exceed customer expectations.
• Tackles a variety of financial transactions, including cashing checks, making deposits, and handling loan payments.
• Maintains accurate records of each customer in compliance with the bank's policies and procedures.
• Answers customer questions with enthusiasm and professionalism, regardless of complexity or technicality.
• Complies with all security procedures and bank regulations applicable to the position.
• Maintains a working knowledge of the bank's policies and procedures relevant to the position.
• Safeguards assigned and branch cash according to security procedures.
• Cross-sells bank products and services to customers.
• Participates in branch or bank-wide campaigns to meet and exceed individual and team goals.
• Maintains and submits customer referrals and reports as required.

Requirements

• Teller I: 6 months or more of experience in cash handling and customer service.
• Teller II: 1+ year(s) of experience in cash handling and customer service, and 1+ year(s) of experience in a Financial Institution or Teller experience.

Qualifications

• High School Diploma or equivalent required.

Skills

• Active Listening
• Effective Oral and Written Communication
• Action and Solution-Oriented
• Thoroughness

Benefits

Central Pacific Bank is committed to providing a supportive and inclusive environment for its employees. The bank offers competitive compensation and benefits, including:

• Competitive salary based on experience and qualifications.
• Health insurance coverage.
• Paid time off and holidays.
• Professional development opportunities.
• Employee assistance programs.

Pay

Compensation for this role is commensurate with experience and qualifications.

Schedule

The schedule for this role is typically Monday through Friday, with some flexibility depending on business needs.