Teller - Lihue Branch (Part-Time 20 hours/week)
Central Pacific Bank · Lihue, HI · 1 wk ago
Customer ServicePart-time
About the role
Tellers at Central Pacific Bank are the face of the company, providing exceptional customer service and processing routine financial transactions.
Responsibilities
- Processing routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.)
- Welcoming customers warmly
- Helping customers meet their financial goals by informing them of available products and services
- Exhibiting core competencies resulting in consistent delivery of positive Customer Interactions, Empowerment and Ownership
- Demonstrating key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented, and Thoroughness
- Cash Handling & Customer Service: Providing an Exceptional Customer Experience, delivering personalized service, managing transactions, maintaining accurate records, answering questions, complying with security procedures, and safeguarding cash
- Deposit Product Referrals: Holding financial conversations, identifying referral opportunities, cross-selling products, participating in campaigns, submitting referrals, and reporting
Requirements
- Teller I Requirements: 6 months or more of experience in cash handling and customer service
- Teller II Requirements: 1+ year(s) of experience in cash handling and customer service, 1+ year(s) of experience in a Financial Institution and/or Teller experience
Qualifications
- Education: High School Diploma or equivalent required
Skills
- Active Listening
- Effective Oral and Written Communication
- Action and Solution Oriented
- Thoroughness
Benefits
Central Pacific Bank is an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.