Teller/Customer Service - East Miramar Branch
About the role
As a Member Service Specialist (Teller/Customer Service) in our East Miramar Branch, you will assist members with various transactions, provide tailored product recommendations, and manage the lobby efficiently.
Responsibilities
- Demonstrate effective sales and service skills by meeting established goals.
- Consult with members regarding SCCU products and services and recommend additional offerings.
- Serve as floor manager to assess member needs and direct them to appropriate information sources.
- Perform all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments.
- Manage and maintain existing deposit and loan accounts, and assist members with transactions and account maintenance.
- Maintain accuracy in balancing cash, monetary instruments, and daily work using computer terminals and online systems.
Requirements
- 6+ months of customer service and/or cash handling experience preferred.
- A High School Diploma or equivalency.
Compensation
Starting Salary: $17.91 - $18.97/hour
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.
Benefits
- Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
- Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
- Education Support: Tuition reimbursement after one year of service.
- Gross Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
- Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
Schedule
Full Time during Branch hours of operation: Monday - Friday 7:45am - 6:30 pm. Saturdays, Alternating on Rotation, 8:45am – 1:30 pm.
About SCCU
Since 1951, Space Coast Credit Union (SCCU) has been committed to serving our community and managing over $9 billion in assets. We are the third-largest credit union in Florida and have grown to over 685,000 members across 67 branches. SCCU is a not-for-profit financial institution that reinvests profits back into member benefits, offering competitive rates, lower fees, and enhanced services. We are dedicated to empowering our members and supporting their financial well-being. Our team members benefit from a supportive and collaborative environment that fosters career growth and development. As we continue to expand, we are seeking talented professionals to join our team and contribute to our mission of providing innovative financial solutions and outstanding service.