Teller - Augusta Wheeler Rd., GA

About the role

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships, and pursuing excellence.

Responsibilities

• Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Gold Customer Service Standards and within established limits.
• Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
• Able to identify customer needs and expectations by listening for clues and through meaningful conversations.
• Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
• Presents a neat and professional personal appearance, in accordance with bank policy.
• Affords customers access to safe deposit boxes.
• Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
• Sells certified checks within assigned limits.
• May assist in guiding and training new tellers.
• May allow customers access to safe deposit boxes.
• Performs the following teller duties:
• Processes transactions for savings, checking, and loan accounts.
• Maintains a neat and orderly work area.
• May assist in guiding and training new tellers.
• May allow customers access to safe deposit boxes.
• Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
• Sells certified checks within assigned limits.
• Balances transactions daily.
• May assist with servicing/balancing ATMs.
• Utilizes the branch capture system.
• Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
• Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.

Requirements

• 18 months or less experience in Teller duties.
• Previous banking experience preferred.
• Education: High School diploma or equivalent.
• Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.

Qualifications, Education, And Certification Requirements

• Training Requirements/Classes: The SouthState Way New Team Member Orientation, Teller Foundations, All assigned Regulatory Compliance Training, Acknowledgment of all policies through DocuSign as assigned, Additional training may be required dependent upon experience.
• PHYSICAL DEMANDS: Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
• WORK ENVIRONMENT: This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
• TRAVEL: Travel may be required to come to meetings or training as needed.

Benefits

Your future begins here!

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