Teller (Virginia Avenue)

About the role

Create your success story at Delta Community Credit Union – where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That’s why we’re one of Atlanta’s Best Places to Work! Whether you’re starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team.

Responsibilities

• Process various types of transactions including deposits, withdrawals and cashing checks.
• Process mortgage payments, loan payments and assist in other areas of the branch as needed.
• Promote, recommend and refer products and services to members.
• Educate members on emerging bank technology and digital solutions such as mobile, online, Zelle and ATM.
• Process and balance monetary transactions including deposits, withdrawals, loan payments, cashing checks and cash advances.
• Maintain security of cash drawer, negotiable instruments and credit union documents.
• Complete Shared Branching deposits, withdrawals, loan payments and mortgage payments.
• Identify and report suspicious activity including phishing, money laundering, smurfing, layering, counterfeit currency, elder abuse, check kiting, account takeover fraud, new account fraud, wire fraud and loan fraud.
• Meet or exceed established service goals and balancing standards consistently.
• Demonstrate knowledge of Delta Community Credit Union products and services.
• Flexible in daily work schedule and relieving multiple branch offices in the Atlanta area.

Requirements

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• High School diploma or equivalent.
• 6+ months’ cash handling experience or 1+ years’ customer service in lieu of cash handling.
• Ability to perform mathematical calculations and work accurately with numbers.
• Comfortable working with little to no supervision in fast-paced environment.
• Must be able to sit/stand approximately 8 hours a day.
• Must be flexible in relieving multiple branch offices and willing to work Saturdays.
• Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.

Preferred Qualifications

• Associates Degree in Business or related field.
• 1+ years’ customer service and cash handling experience.
• 1+ years’ previous credit union or financial service experience.
• Symitar experience.
• Knowledge of Delta Community Credit Union policies and procedures.

Benefits

• Medical, Dental and Vision Coverage
• Basic Life and Accidental Death & Dismemberment Insurance, Long Term Disability, Employee Assistance Program and MyAdvocate
• Supplemental Insurance or Voluntary Insurance
• 401(k) Plan with Company Match
• Vacation, Holidays and Personal Time Off
• Paid Maternity and Paternity Leave
• Pre-tax Health and Dependent Care Spending Accounts
• Benefit Choice Program
• Health Reward Dollars
• Discount on Gym Reimbursement and Identity Theft Programs
• Legal Services