Teller (4th Street)

About the role

PlainsCapital Bank is seeking a Teller at the 4th Street branch to process a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Provides excellent customer service by maintaining a courteous and professional disposition while accurately processing customer transactions.

Responsibilities

• Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
• Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
• Informs customers of bank products and services, features and benefits; refers customers to appropriate staff.
• Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
• Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
• Verifies customers' signatures, account ownership, and identification.
• Utilizes banking system to obtain account numbers and balances to research customers' transaction questions.
• Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
• Processes mail, night-drop, and ATM deposits.
• Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
• Other duties as required.

Qualifications

• High School diploma, general education degree (GED), or equivalent required.
• Six months previous cash, sales and/or customer service required.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
• Excellent verbal, written and interpersonal communication skills.
• Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.

Benefits

• 11 Paid Holidays
• 15+ days of PTO
• 401k Matching
• Health Benefits