Teller
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions, video link, etc. Keep substantive info.
Let's parse the posting:
- Position Overview: description about PNC, inclusive culture, full-time teller based in Dover, DE, in-office, encourage connecting with recruiter, no visa sponsorship. That's about the role/overview. Could be "About the role" section.
- Job Description: list of duties: delivers unique customer experience, processes interactions, educates customers, identifies banking opportunities, refers, lobby engagement, educates on tech options, applies product knowledge, adheres to policies, ensures teller/branch daily ops completed efficiently and accurately. Also bullet list of employee expectations: Customer Focused, Managing Risk. Those could be part of Responsibilities or Qualifications? Probably Responsibilities.
- Qualifications: includes "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role." Then list: Preferred Skills (list), Competencies (list), Work Experience (no degree required, prior experience not required), Education (No Degree), Certifications (No Required), Licenses (No Required), Language Assessments (No Required). So we have sections: Skills (Preferred Skills), maybe Requirements (Work Experience, Education, Certifications, Licenses, Language). Could combine.
- Pay Transparency: Base Salary: $30,000 – $50,000. Salary may vary. Role incentive eligible. So Pay section.
- Benefits: detailed list. So Benefits section.
- Schedule? Not mentioned explicitly. It says Full Time Teller. Could infer schedule but not given. We should not create Schedule unless stated. So omit Schedule.
- About the role: we have overview.
Thus sections: About the role, Responsibilities, Qualifications (maybe split into Skills and Requirements?), Benefits, Pay.
We need to decide headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use any of those. We should avoid empty sections.
We have content for About the role, Responsibilities, Skills (Preferred Skills), Requirements (Work Experience, Education, Certifications, Licenses, Language), Benefits, Pay.
We could combine Skills and Requirements into Qualifications? But they said prefer few substantive sections over many thin ones. Could have About the role, Responsibilities, Qualifications (which includes skills, experience, education), Benefits, Pay. That's 5 sections.
But they gave example headings; we can use Qualifications heading to encompass skills, experience, education, certifications. That seems appropriate.
Thus:
About the role
About the role
...
Responsibilities
- ... ...
Qualifications
- Preferred Skills: ... ... maybe separate lists? Could do nested? Simpler: we can have
- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Processes a variety of customer interactions.
- Educates customers on alternatives available for their financial interactions.
- Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits.
- Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- for each bullet group? Could separate Preferred Skills and Competencies as separate
- under Qualifications. Or we can have
describing. We need to preserve all substantive info. Let's extract details. About the role text: "At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail organization, you will be based in Dover, DE at our Dover Branch. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." We should keep that. Responsibilities bullet list: From Job Description: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. - Processes a variety of customer interactions. - Educates customers on alternatives available for their financial interactions. - Identifies banking opportunities during the customer interaction and refers as appropriate. - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to solve customer's problems. - Adheres to all policies and procedures, demonstrating sound judgment within established limits. - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Then employee expectations (maybe part of responsibilities? Could be separate but we can include as responsibilities): - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. We could include those as responsibilities as well. Qualifications: Preferred Skills list: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies list: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience: Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education: No Degree Certifications: No Required Certification(s) Licenses: No Required License(s) Language Assessments: No Required Or Preferred Language Assessments We can combine these into Qualifications section with maybe subheadings? But we cannot add extra headings beyond
. Could use
to describe each. We need to preserve all substantive info; we can list them as
- items.
Pay section:
Base Salary: $30,000.00 – $50,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Benefits section: copy the benefits paragraph.
We must remove boilerplate: Disability Accommodations Statement, EEO, etc. Also remove "To learn more about this and other opportunities on our team Watch this video." etc. Also remove "Application Window". Also remove "To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." That's part of benefits? It's a link; we could keep as part of benefits? It's more like a reference; but it's not substantive benefit detail; could be considered boilerplate? It's a reference to learn more; maybe we keep it as part of benefits? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The benefits description includes a sentence "To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." That's not boilerplate per se but it's a referral; could be considered part of benefits but it's not a benefit itself. Might be okay to keep? Safer to keep it as it's part of benefits description. However it's a link; we can keep as plain text.
Also remove "Disability Accommodations Statement", "EEO", etc.
Now construct HTML.
We'll output:
About the role
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail organization, you will be based in Dover, DE at our Dover Branch. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Responsibilities
Qualifications
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience: Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: No Degree
Certifications: No Required Certification(s)
Licenses: No Required License(s)
Language Assessments: No Required Or Preferred Language Assessments
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock