Teller- Concord, CA

Duties & Responsibilities

• Frontline Service with Purpose
• Deliver friendly, accurate service while handling financial transactions.
• Build trust and answer questions for Members.
• Support Members in reaching their financial goals through member-centered service.
• Greet each Member with warmth and professionalism.
• Listen actively and provide tailored solutions that meet Members where they are on their financial journey.
• Connect Members with products, services, and specialists that align with their goals.

Requirements

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience.
• Cash-handling skills with strong attention to detail.
• Ability to build rapport and respond thoughtfully to Member needs.
• Strong critical thinking and decision-making abilities.
• Self-motivated, with the ability to work independently and collaboratively.
• Excellent verbal and written communication skills.
• Commitment to confidentiality and professionalism.
• Comfort with technology and a willingness to learn new systems.
• Bilingual preferred.

Why CommunityAmerica?

• Competitive Pay: $25.00 an hour plus eligibility for our Bi-Annual Performance Sharing Plan.
• Comprehensive Benefits: access to health, dental, vision, and retirement plans.
• Award-Winning Culture: join a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
• Connection & Collaboration: be part of a community that fosters caring relationships, teamwork, and mutual support.
• Growth & Development: benefit from clear career pathways and ongoing learning opportunities to help you grow professionally.