Teller (Rappahannock Branch)

About the role

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements.

Responsibilities

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

Teller role duties

• Conducts all credit and debit transactions in compliance with established bank policies and procedures
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record
• May process night deposits and ATM transactions
• Delivers excellent service to all bank customers
• May refer customers to other bank staff for product sales or problem resolution
• Other duties as assigned

Requirements

• Typically requires 2+ years relevant experience
• May require vocational or technical training
• Basic knowledge of job procedures & tools obtained through work experience
• Working under moderate supervision
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures
• Communicates information that requires some explanation or interpretation
• Must be able to stand for extended periods of time & lift objects up to 30lbs

Pay

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Benefits

Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements.

In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.