Teller

Teller / Member Service Representative

$1,500 Sign-On Bonus! Sound Credit Union is currently seeking a Teller / Member Service Representative to join the team at our Burien Branch.

About the role

We offer a unique Branch Progression Model that is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increases.

Compensation

Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $20.00 - $22.50 depending on previous experience and education. The full salary range is $20.00 – $25.00.

Benefits

• 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent’s premiums.
• 401k match dollar for dollar up to 4% – plus an additional discretionary profit share.
• Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure.
• Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
• Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
• Up to $50/month gym/lifestyle reimbursement.
• Up to $5,000/year Tuition Assistance Program.
• Incentives for multilingual speakers.
• Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
• Free and/or discounted banking services and loans.
• Employee Charitable Matching Program.
• Free ORCA pass.

What You’ll Do

Responsibilities

As the first point of contact, you will assist our members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Requirements

• One-year experience in a customer service position required.
• Cash handling and retail sales experience is preferred.
• High School Diploma or equivalent required.
• In addition: Must be bondable.
• Employer sponsorship to secure or maintain employment authorization is not available.
• Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Hours

To best serve our members, this position requires an in-person schedule. Shifts are typically Monday – Friday, 8:45 AM – 5:15 PM or 9:15 AM – 5:45 PM, with rotating Saturdays 8:45 AM – 1:15 PM, affording a day off during the week.

About Sound Credit Union

Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community.