Teller

About the role

This is a full-time career opportunity (approximately 40 hours per week) based out of our 1722 South Broad financial center in Philadelphia, PA. Must be available to be scheduled around branch operation hours (no Sundays).

Responsibilities

• Provide an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services.
• Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals.
• Absorb and assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center.
• Recognize, demonstrate, and follow through on referral opportunities.
• Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Requirements

• High School Diploma or equivalent.
• 6 to 12 Months Customer Service Experience.
• 6 to 12 months cash handling experience (preferred).

Qualifications

• Education: High School Diploma or equivalent.

Skills

• Customer Service Skills
• Financial Services Knowledge
• Transaction Processing Skills
• Product and Service Referral Ability
• Relationship Building Skills
• Risk Management Awareness
• Digital Solution Utilization

Benefits

• Medical Plans with Prescription Drug Coverage
• Flexible Spending Account or Health Savings Account
• Dental and Vision Insurance
• Life Insurance
• 401(k) Program with Employer Match and Employee Stock Purchase Plan
• Paid Time Off Programs including Holiday Pay and Paid Volunteer Time
• Disability Insurance Coverage
• Maternity and Parental Leave
• Adoption Assistance
• Educational Assistance
• Robust Wellness Program with Financial Incentives

Pay

The hourly rate for this position is $17.25 - $24.23.

Schedule

This role is a full-time career opportunity (approximately 40 hours per week) based out of our 1722 South Broad financial center in Philadelphia, PA. Must be available to be scheduled around branch operation hours (no Sundays).