Teller

About the role

This is a full-time career opportunity (approximately 40 hours per week) based out of our Cedar Crest financial center in Lebanon, PA. Must be available to be scheduled around branch operation hours (no Sundays).

Responsibilities

• Provide an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services.
• Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals.
• Absorb and assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center.
• Recognize, demonstrate, and follow through on referral opportunities.
• Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Requirements

• High School Diploma or equivalent.
• 6 to 12 Months Customer Service Experience.
• 6 to 12 months cash handling experience (preferred).

Qualifications

Responsible for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates.

Skills

• Customer Service Skills
• Financial Services Knowledge
• Transaction Processing Skills
• Product and Service Referral Skills
• Risk Management Awareness
• Digital Solution Application

Benefits

• Medical Plans with Prescription Drug Coverage
• Flexible Spending Account or Health Savings Account
• Dental and Vision Insurance
• Life Insurance
• 401(k) Program with Employer Match and Employee Stock Purchase Plan
• Paid Time Off Programs including Holiday Pay and Paid Volunteer Time
• Disability Insurance Coverage and Maternity/Parenthood Leave
• Adoption Assistance
• Education Assistance
• Robust Wellness Program with Financial Incentives

Pay

The hourly rate for this position is $17.25 - $24.23.

Schedule

This role is a full-time career opportunity (approximately 40 hours per week) based out of our Cedar Crest financial center in Lebanon, PA. Must be available to be scheduled around branch operation hours (no Sundays).