Teller
About the role
If you’re an energetic and detail-oriented person who enjoys helping clients, working with multiple teams, and handling cash transactions accurately, our Bank Teller role could be a great fit! This position offers the opportunity to develop your banking career while supporting clients and gaining a strong foundation in retail banking.
Responsibilities
- Build Relationships: Get to know clients, understand their needs, and provide personalized service.
- Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
- Ensure Accuracy: Process cash and check transactions with integrity and precision.
- Drive Growth: Understand client needs and connect them with the right products and resources.
- Educate & Protect: Clearly explain security measures and banking procedures to clients.
- Solve Problems: Handle client concerns with professionalism and find effective solutions.
- Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
- Collaborate: Be part of a respectful, supportive team that values accountability and innovation.
Requirements
- High school diploma or equivalent.
- Minimum 1 year of customer service experience in a business setting.
- Minimum 1 year of cash-handling experience.
- Teller experience preferred (6+ months).
- Strong customer service skills, including active listening and clear communication.
- Experience recommending and referring financial products.
- Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
- Solid understanding of compliance and fraud detection.
- Basic math and accounting skills.
- Ability to accurately balance a cash drawer.
- Proficiency with computers, data entry, internet applications and multi-line phone systems.
- Ability to commute to the primary work location and occasionally to other work locations within driving distance.
- Ability to work occasional weekends and extended hours.
- Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
Qualifications
- High school diploma or equivalent.
- Minimum 1 year of customer service experience in a business setting.
- Minimum 1 year of cash-handling experience.
- Teller experience preferred (6+ months).
- Strong customer service skills, including active listening and clear communication.
- Experience recommending and referring financial products.
- Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
- Solid understanding of compliance and fraud detection.
- Basic math and accounting skills.
- Ability to accurately balance a cash drawer.
- Proficiency with computers, data entry, internet applications and multi-line phone systems.
- Ability to commute to the primary work location and occasionally to other work locations within driving distance.
- Ability to work occasional weekends and extended hours.
- Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
Skills
- Customer Service
- Cash Handling
- Financial Product Knowledge
- Problem Solving
- Compliance Awareness
Benefits
- Medical
- Dental
- Vision
- Employer-Paid Life and Disability Insurance
- 401(k) Match
- Employee Stock Ownership Program (ESOP)
- Banking Benefits
- Paid Time Off, including 11 Federal Reserve bank holidays
- Tuition Assistance
- Professional Development Programs
Pay
Competitive Pay & Benefits
Schedule
Full-Time, Hourly Non-Exempt
First Financial Bank
A dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day.
Equal Opportunity Employer
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.