Teller

About The Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Perform teller transactions and cash handling functions for clients with accuracy and confidentiality at all times. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.

• Maintain and enhance client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions in alignment with the bank's Breakthrough Client Service Standards.
• Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes.
• Discuss and uncover customer's financial needs to identify and offer appropriate products and services.
• Support referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

About You

• A high school diploma or GED, required.
• 2 years of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Displays ability to learn and develop skills to identify proactive relationship building opportunities (such as outbound telephone calls to clients).
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Pay

The pay range for this role is $18.00 - $24.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k)-retirement savings plan with employer match for qualifying associate contributions.
• Employee Assistance Program.
• Lifetime life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Our Commitment To Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.