Teller

About the role

A Teller is a customer service facing position responsible for quickly and accurately processing a customer’s transaction while maintaining a positive and professional image. Measures of Success Offer exceptional customer service. Become a trusted advisor by effectively communicating and listening to customers. Detail-oriented.

Responsibilities

• Assist customers with accurate processing of their transactions while providing quality customer service.
• Process commercial and personal deposits, wire transfers, loan payments, credit card payments/cash advances, savings bonds, cashiers’ checks, check orders, telephone transfer requests and Tax & Treasury deposits.
• Cross-sell all bank products and services.
• Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds.
• Monitor and verify internal control processes and procedures relating to the Teller area.
• Open and follow safe deposit box procedures.
• Perform branch capture duties.
• Perform address changes and CIF maintenance.
• Responsible for promoting the organization in the community through participation in various civic and community events, activities, committees, and organizations.
• Maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information.
• Contribute to the overall success of the organization by leveraging opportunities as they relate to all entities of Bravera Bank.
• Adhere to all banking rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer.

Qualifications

• Education: High School Diploma or equivalent with 1-2 years of post-secondary education preferred.
• Experience: Less than 1 year of banking experience or customer service experience.
• Ability to be an independent thinker.

Location

New England, ND

Our Values

• Give and earn trust. We support and empower one another to earn trust through accountable performance.
• Learn, teach and mentor. We are a learning organization that invests in growth and development.
• Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.

Benefits

Bravera Bank is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward.