Teller

Principal Objective

Responsible for processing financial transactions including deposits, withdrawals, check cashing and loan payments in an efficient and accurate manner. Ensures every transaction is completed in accordance with bank policy and regulatory requirements. Consistently provides exceptional customer service while servicing and problem solving for our customers. Recognize opportunities to cross-sell the Bank’s products and services to meet customer needs.

Principal Duties and Responsibilities

• Process teller transactions.
• Maintain and balance a cash drawer.
• Provide outstanding customer service.
• Utilizes sales techniques to recognize the needs of our customers and prospects and offer solutions.
• Meet or exceed individual teller incentive goals.
• Contribute to the overall branch goals in sales and service.
• Follows all bank policies and procedures including security of the banks assets to minimize exposure.

Required Job Specifications (Skills, Knowledge and Abilities Required)

• Minimum six months cash handling.
• Retail Sales and Customer Service Experience.
• Good listening and verbal communication skills.
• Decision and judgment making skills.
• Detail oriented and organizational skills.
• Prompt and reliable attendance.
• Enthusiastic, goal oriented and customer focused.
• High School diploma or GED required.
• Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook).
• Perform all duties in compliance with BSA/AML regulations.

Location

Chestnut Hill, MA