Teller

About the role

Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Serve as a point of contact for customers, addressing their needs and providing guidance.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Requirements

High school diploma or equivalent combination of education and experience

Up to 2 years of demonstrated customer service experience

Qualifications

Preferred Experience in retail banking, cash handling, or financial services

Skills

Excellent communication and interpersonal skills

Attention to detail and accuracy in processing transactions

Ability to work independently and as part of a team

Knowledge of banking products and services

Benefits

Retirement savings including both 401(k) and Pension plans

Paid time off to volunteer in your community

Opportunities to connect with others through our diversity-focused Colleague Resource Groups

Competitive salaries with professional development and advancement opportunities

Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more

Pay

$17.00 - $22.96 per hour

Schedule

Full-time position