Telephone Triage Nurse (RN)

About the role

The Telephone Triage Nurse (RN) provides after hours and weekend telephone triage support to our Assisted Living Communities. This position is office based out of one of our PHS locations or from home (residency required in Minnesota, Wisconsin, or Iowa).

Responsibilities

• Provides telephone response and delegation to the Resident Assistants (Home Health Aids) working within the Assisted Living settings.
• Supports the residents in providing high quality care through clinical assessment and over-the-phone direction.
• Must demonstrate competency in clinical assessment, computer skills, and customer service.
• Supports regulatory and clinical practices in providing direction and clinical assessment.

Qualifications

• Current RN license for Minnesota, Wisconsin, and Iowa.
• Interest in gerontological nursing, rehabilitative, and restorative clinical practices.
• Assisted Living nursing and/or phone triage experience preferred.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.

Benefits

• Full-time benefits-eligible employment begins at a minimum of 30 hours per week:
• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retailment, with eligibility for an employer match
• Holiday pay and extended sick leave
• Part-time benefits-eligible employment working between 20-29 hours per week:
• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• All employees accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

Pay Range

The estimated starting pay range for this role is $39.25 - $43.00 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.