Telephone Operator (nights 11pm - 7am rotating weekends and holidays)

Job Summary

Serves as the primary point of access to the health system for all inbound calls. Screens callers to determine the appropriate person or department to be contacted. Places outgoing calls, as prescribed. Operates paging system to locate physicians and other hospital personnel. Prepares morning wake-up list and provides a telephone awakening service for physicians. Provides information, including patient room numbers and directions to hospital areas. Maintains location log of various personnel, physicians, technicians, etc.

Job Duties

• Serves as the primary point of access to the health system for all inbound calls.
• Screens callers to determine the appropriate person or department to be contacted.
• Places outgoing calls, as prescribed.
• Operates paging system to locate physicians and other hospital personnel.
• Prepares morning wake-up list and provides a telephone awakening service for physicians.
• Provides information, including patient room numbers and directions to hospital areas.
• Maintains location log of various personnel, physicians, technicians, etc.

Work Environment

Work is typically performed in an office environment.

Qualifications

• High School Diploma or Equivalent (GED)
• Minimum of 1 year-related work experience

Our Purpose & Values

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family

Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.