Telephone Operator part time (evening/night rotation)
Geisinger · Wilkes-Barre, PA · 3 wk ago
On-siteOTHRPart-time
Job Duties
- Serves as the primary point of access to the health system for all inbound calls.
- Screens callers to determine the appropriate person or department to be contacted.
- Places outgoing calls, as prescribed.
- Operates paging system to locate physicians and other hospital personnel.
- Prepares morning wake-up list and provides a telephone awakening service for physicians.
- Provides information, including patient room numbers and directions to hospital areas.
- Maintains location log of various personnel, physicians, technicians, etc.
- Maintains the accuracy of information housed in the internal on-line directory.
About the Role
This position serves as the primary point of contact for all inbound calls, handling screening, call placement, and information provision. It also involves operating paging systems and maintaining logs of personnel locations.Requirements
- Minimum of 1 year-related work experience.
Qualifications
- High School Diploma or Equivalent (GED).
Skills
- Teamwork;
- Computer Literacy;
- Clerical I;
- Communication.
Benefits
- We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.
- A place where you can lead a healthy lifestyle and follow your dreams.
- Only at Geisinger.
- Best employer for healthy lifestyles – National Business Group
- Access to 121 state parks.